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Step 1:
Contact a health doctor.

Click ‘Activate Now’ or call 1-888-320-9910. Simply supply your Member ID and Zip Code and then complete your health profile.

Step 2:
Get a diagnosis.

Get medical advice and an accurate diagnosis. You can discuss your symptoms with as much time as you need.

Step 3:
Get your prescription.

The doctor can order you a prescription to your nearest pharmacy, if needed. Save up to 65% with the Asentra Wellness Discount Card.

Step 4:
Get better.

You have avoided delayed appointments, waiting rooms and doctor fees. Go back to work or family without interruption.


Learn more about Telehealth


“When my family is sick, it’s comforting to know whether it's a serious issue or not. Telehealth lets us know what steps to take next.” –Ben H.

What is telehealth?

Telehealth is provided by MDLIVE and offers 24/7 on-demand access to convenient affordable health care. The nation's largest network of highly qualified, state-licensed and board-certified physicians and pediatricians can diagnose, recommend treatment, and prescribe medication. We are a leader in telehealth services providing unlimited consultations anytime, anywhere by secure video or phone.

You can consult by telephone, secure video or email. It usually takes less than 10 minutes to consult a doctor of your choice and have your prescriptions for non-controlled substances--when appropriate--sent directly to your local pharmacy. All consultations are digitally archived with the highest level of security and only accessible by patient and practitioners. It's private, secure and confidential.

You can also access a health reference, symptom checker and educational library.

What conditions can be treated using telehealth?

Pediatric care:

  • Cold & flu
  • Constipation
  • Ear infection
  • Fever
  • Nausea & vomiting
  • Pink eye

Common conditions:

  • Acne
  • Allergies
  • Bronchitis
  • Cold & flu
  • Fever
  • Gout
  • Headache
  • Infections


  • Joint aches & pains
  • Nausea & vomiting
  • Pink eye
  • Rashes
  • Sinus infection
  • Sore throat
  • Urinary tract infection

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