This document (this “Agreement”) sets forth the terms and conditions under which Asentra Health Solutions, (“we,” “us,” or “our”) will provide Supplemental Health Benefits (“Product”) to its customers (“you” or “your”). Terms and conditions applicable to all Products are stated under the “Terms and Conditions” heading. By clicking in the box next to “I have read and accept these Terms and Conditions” you are affixing your electronic signature to the Terms and Conditions for the Products for which you have subscribed and the use of this website.
TERMS AND CONDITIONS APPLICABLE TO ALL ASENTRA HEALTH SOLUTIONS PRODUCTS
Consent to Electronic Delivery of this Agreement and Subsequent Disclosures:
When you affix your electronic signature to this Agreement, that action will signify your agreement and that this Agreement and the Subsequent Disclosures constitute electronic records under the Electronic Signatures in Global and National Commerce Act (15 U.S.C. Sections 7001 and following). You further agree that your electronic signature constitutes your consent to accept this Agreement and receive the Subsequent Disclosures in electronic form. “Subsequent Disclosures” means disclosures or information in which we are required or permitted to send to you under applicable law and/or this Agreement. We may provide Subsequent Disclosures to you by making them available on a secure web site (the “Disclosure Delivery Location”) or otherwise notifying you. Subsequent Disclosures will be available for your review for not less than 90 days after making them available on our secure web site. We may choose to email these to your email address. “Email Address” means the email address you give to us when you accept this Agreement. To assure your continued receipt of Email Notifications, you must notify us each time you change your Email address. If (a) you withdraw your consent to receive Subsequent Disclosures by notifying us (the notification shall be effective when actually received by us), (b) an Email Notification sent to your Email Address is returned as undeliverable, or (c) we are unable to verify that you have opened an Email Notification sent to your Email Address within 10 of days of delivery, we will send Subsequent Disclosures in printed form to the most current address we have for you in our records. At any time, you may ask us to provide you with a paper copy of this Agreement and any Subsequent Disclosures by contacting us at 1-800-218-3849.
Asentra Health Solutions offers supplemental health benefits by providing the following through its third party network:
Asentra Health Solutions provides internet healthcare resources to connect individuals with participating physicians and other licensed health care practitioners (the “Providers”) in real time, via live streaming video, telephone and/or secure e-mail for the diagnosis and treatment of patients over the Internet, as well as providing other types of administrative services and information (“Services”). All of the participating Providers have independently contracted to be in the network operated by MDLIVE Medical Group, P.A. Asentra Health Solutions does not provide any physicians’ or other Providers’ services itself.
Use of This Site and the Services – NOT FOR EMERGENCIES:
The Asentra Health Solutions service consists of a telemedicine feature. Asentra Health Solutions Site and Services are NOT FOR use for medical Emergencies or urgent situations. You should not disregard or delay to seek medical advice based on anything that appears on Asentra Health Solutions’ Site. IF YOU THINK YOU HAVE AN EMERGENCY, CALL 911, IMMEDIATELY.
Asentra Health Solutions is NOT insurance.
Your interaction with the Providers through the Service is not intended to replace your relationship with your existing primary care physician. Asentra Health Solutions is not an insurance product, nor a prescription fulfillment warehouse. Asentra Health Solutions physicians and health care practitioners reserve the right to deny care for actual or potential misuse of these Services. The Services do not include the provision of medical care by Asentra Health Solutions. Rather, the Services enable access to Providers who have agreed to provide patient care to Customers using Asentra Health Solutions’ Services. Asentra Health Solutions arranges for the provision of care; it does not provide medical care.
Medical Disclaimers – Asentra Health Solutions makes no representation or warranty as to the content of any treatment response from any Provider. Providers are independent contractors and not employees of Asentra Health Solutions. You and your physician are solely responsible for all information and/or communication sent during a video/telephone/email consultation or other communication. Asentra Health Solutions does not guarantee that a video/telephone/consultation is the appropriate course of treatment for your particular health care problem. Furthermore, Asentra Health Solutions is not a substitute for you primary care. You agree to contact your physician immediately should your condition change or your symptoms worsen. If you require urgent care, you should contact your local emergency services immediately.
Content Disclaimers – No information found on this Site should be relied on as professional medical advice. Nothing contained in this Site should be construed, directly or indirectly, as the practice of medicine or providing medical services by Asentra Health Solutions. The information and Services provided on or through this Site are intended solely as general educational material and provide a mechanism to find and connect to a Provider who, subject to his or her professional responsibilities, may or may not provide you with medical care. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding and medical condition, and before starting, stopping or modifying any treatment or medication. Never delay obtaining medical advice or disregard medical advice because of something you have or have not read on this Site. Asentra Health Solutions makes no warranties or representations as to the accuracy of the information provided on the Site, and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on the Site. You assume the entire risk of loss in using the Site and information contained in the Site.
Billing, Fees and Applicable Charges, and Payment Terms:
The total fee for all Services to which you subscribe will be automatically charged to your bank credit card or through another automated payment method acceptable to us on each Payment Date (an “Appropriate Payment Method”). “Payment Date” means the date on which you subscribe to a Product and each monthly or annual anniversary of such date. For example, if you subscribe to a Product on March 5, the Payment Date will be the 5th day of each month for a monthly subscription or March 5th of the following year for an annual subscription.
Renewal of Product Subscriptions:
Your subscription to one or more Products will be automatically renewed on each Payment Date until such time as either you or we cancel the subscription to that Product.
Refusal of Subscription:
We reserve the right to reject your subscription for Products for any reason such as: (a) unavailability of a service in the state where you reside, (b) your credit history, or (c) inability to provide an Appropriate Payment Method (as defined in Billing and Payment Terms section above).
Cancellation of Service:
You may cancel your subscription to any or all Products at any time by calling us at 1-813-693-5550 and informing us of your decision. Cancellation will be effective immediately. If you prepaid for more than one month, the month of cancellation is paid in full and you will receive a refund for the remaining months.
Account Enrollment, Eligibility and Security:
In order to provide the Products to you, we use a number of third parties. We have established Internet links from our web site to select news media outlets, the Federal Trade Commission, and other industry web sites. The linked sites are not under our control and we are not responsible for their content. Such links do not imply our endorsement or guarantee of the products, information, or recommendations provided by such sites. In addition, these third party web sites may have privacy policies that are different than ours and may provide you less security for your Confidential Information than we do. If you access any third party web site, you do so at your own risk. We disclaim all liability with regard to your access to such linked web sites.
We will be available to answer your questions and receive your comments or inquires via phone (1-813-693-5550) or email (firstname.lastname@example.org). If you contact us by email, we will use best efforts to respond to your message as soon as possible.
When you affix your electronic signature to this Agreement, that means you: (a) will be obligated to abide by all terms and conditions set forth in this Agreement; (b) understand that if we determine, in our sole and absolute discretion, that you knowingly and willfully committed fraud, we may refuse to allow you to subscribe to Products; (c) understand that your Product subscription will be automatically renewed at the end of your subscription period and will be charged via the Appropriate Payment Method until you contact us to cancel your subscription as described in the Force Majeure section below; (d) agree to provide accurate information in your registration; and (e) not to share your password with third parties. Failure to comply with these requirements shall constitute a breach of this Agreement.
You agree to use the Services only for the purposes stated in, and in compliance with, this Agreement. If you are subject to claims seeking damages as a result of our actions or failures to take action, you agree to resolve all such disputes in accordance with these Terms and Conditions.
This Agreement constitutes the entire understanding between you and us with respect to the subject matter of this Agreement, and all prior agreements, understandings, and representations concerning such subject matter are hereby made null and void in their entirety. This Agreement shall not affect any other agreement between you and us which sets forth terms and conditions applicable to subject matter other than the Products.
Acceptance of Agreement:
Payment of the Product Fee on each Payment Date constitutes your continued acceptance of this Agreement, including the Arbitration section.
Information Provided by You:
As part of the signing up process, you are required to provide us certain personal and medical information. Additionally, it is your responsibility to update Asentra Health Solutions as promptly as possible with changes to your personal and/or medical information so that all records are current, complete and accurate. At any given time, you may be notified that information may be available for your review that is considered time-sensitive, such as medical information, diagnosis, lab results, etc., to the e-mail address that you provided as a contact point. Please keep this in mind when determining which e-mail address you offer as a contact point. You are obliged to provide us the following information:
Information Resources (Opt-IN):
By subscribing to Asentra Health Solutions’ services you are agreeing to opt-in to the receipt of newsletters and other information regarding common medical and health related topics or preventive care messages containing specific medical and health related information, links to other related Web sites and specific questions related to your Asentra Health Solutions Record. Additionally, Asentra Health Solutions makes available self-care informational services that provide general medical and health information. These communications and resources are not comprehensive medical text and do not include all the potential information regarding the subject matter. These communications and resources are for general educational and informational purposes only, and should not be relied upon as a substitute for patient-specific advice, medical diagnosis and treatment or construed, directly or indirectly, as the practice of medicine or dispensing of medical services by Asentra Health Solutions. Such information is not a substitute for seeing an appropriate healthcare professional for medical treatment, emergency medical services or urgent care. The information contained these communications and resources are compiled from a variety of sources and may or may not be considered authored by Asentra Health Solutions. Asentra Health Solutions makes no warranty as to the content of these materials or the information contained therein, or represents or warrants that any particular drug or treatment is safe, appropriate or effective for you. If you do not wish to receive such communications, you may opt-out at any time by contacting Customer Services.
Limitations on Use:
You agree that you will not use the Services for any service that must be provided to you by your regular physician as a follow up to an in-office visit, at no additional charge to you or your health care plan, as required by your health care plan. You will not use the Site or Services in any unlawful way and/or for any unlawful purpose. You will not post or transmit a message under a false name, or use the network resources of Asentra Health Solutions to impersonate another person or misrepresent authorization to act on behalf of others or Asentra Health Solutions. All messages transmitted via Asentra Health Solutions should correctly identify the sender. You may not alter the attribution of origin in electronic mail messages or posting. You will not allow another person or entity to use their account, username or password to access or use the Services, or post or view comments. You will not attempt to undermine the security or integrity of computing systems or networks of Asentra Health Solutions its Partners, or those accessed through or with their product, and must not attempt to gain unauthorized access. You may not harvest or collect PHI about any other individual who uses the Service. You may not post or transmit any data, materials, content or information which is threatening, false, misleading, abusive, libelous, pornographic or profane, or that contains or promotes any virus, worm, Trojan horse, time bomb or other computer programming or code that is designed or intended to damage, destroy, intercept, download, interfere, manipulate, or otherwise interrupt or expropriate the Site or the Services. You may not tamper, hack, spoof, copy, modify, or otherwise corrupt the administration, security or proper function of the Site or the Services. You will not use robots or scripts with the Site. You will not attempt to reverse engineer, reverse assemble, reverse compile, decompile, disassemble, translate or otherwise alter, defraud or create false results from any executable code, or information on or received by this Site. You agree to have anti-virus and/or anti-spyware software running that is set to override the Internet browser’s cookie setting.
You further agree that any information you provide or use on the Site, and your use of the Site or Services will not infringe or facilitate infringement on any copyright, patent, trademark, trade secret, or other proprietary, publicity, or privacy rights of any party, including such rights of third parties.
Asentra Health Solutions maintains the right to delete any information provided by you that it deems in its sole discretion fraudulent, abusive, defamatory, and obscene or in violation of a copyright, trademark or other intellectual property or ownership right of any other person.
Asentra Health Solutions reserves complete and sole discretion with respect to the operation of the Asentra Health Solutions Services. Asentra Health Solutions may, among other things withdraw, suspend or discontinue any functionality or feature of the Asentra Health Solutions Services. Asentra Health Solutions is not responsible for transmission errors or corruption or compromise of information carried over local or interchange telecommunications carriers. Asentra Health Solutions is not responsible for maintaining information arising from use of the Site or in respect of the Services. Asentra Health Solutions reserves the right to maintain, delete or destroy all communications and information posted or uploaded to the Services in accordance with its internal record retention and/or destruction policies.
Temporary Use License Granted:
With the exception of your Electronic Medical Records, Asentra Health Solutions retains all right, title and interest in and to Asentra Health Solutions, the Services and any Information, products, documentation, software or other materials on the Site, and any patent, copyright, trade secret, trademark, service mark or other intellectual property or proprietary right in any of the foregoing, except for Information on the Site licensed by Asentra Health Solutions, and in that case, the license provider retains all right, title and interest therein. The information available through the Site and the Services is the property of Asentra Health Solutions, or if licensed by Asentra Health Solutions, the license provider.
You agree that you will not store, copy, modify, rent, lease, loan, sell, distribute, transfer, transmit, display, reverse engineer, reverse assemble, or otherwise attempt to discover any programming code or any source code used in or with the Services. You may not sell, assign, sublicense, grant a security interest in or otherwise attempt to transfer any right in the Services (which includes its software and documentation), create derivative works based on or in any manner commercially exploit the Services, in whole or in part. You agree that violations by you, any other person or entity, of these copyrights, trade secrets, patents, other intellectual property protections, or the terms of this Agreement will be prosecuted to the fullest extent of the Law in the federal and state courts located in Florida. The final choice of whether a customer is in violation of any of these policies is at the sole discretion of Asentra Health Solutions. Nothing contained on the Site should be construed as granting, by implication, estoppels, waiver or otherwise, any license or right to use any trademarks, service marks or logos displayed on the Site without the written grant thereof by Asentra Health Solutions or the third party owner of such trademarks, service marks and logos. The Site may contain other proprietary notices and copyright information, the terms of which you must and agree to follow.
You authorize Asentra Health Solutions to provide your personal information to its third party service providers and its marketing partners (employers, affinity organizations, wholesalers, resellers and service organizations offering Product), to receive and use this information as Asentra Health Solutions deems reasonably necessary in the course of performing Product enrollment, delivery, service and billing.
Service Reliability and Warranties
Asentra Health Solutions makes no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, 100% secure, or error free, or that defects, if any, will be corrected. This includes loss of data resulting from delays, and any service interruption caused by Asentra Health Solutions employees. Asentra Health Solutions is not responsible for transmission errors or corruption or compromise of data carried over local or interchange telecommunication carriers.
Asentra Health Solutions will take all necessary precautions to protect against failure of our equipment and software. The Customer acknowledges and agrees that temporary interruptions in service may occur, and that Asentra Health Solutions shall have no liability for any claim, cost, charge, loss or expense arising from or relating to use of the Services. The Customer acknowledges and agrees that data may be lost or corrupted in connection with use of the Services. Asentra Health Solutions may perform regular back-ups of all data stored, but shall have no liability to Customer in the event all data is lost or destroyed. Customer acknowledges and agrees that in the event restoration of data from backup is necessary, it may take several days to complete such restoration of data and resume operation of the Services.
Asentra Health Solutions will send you newsletters regarding medical and health related topics, or preventive care messages containing specific medical and health related information. This information may link to other related internet sites, and specific questions related to your Asentra Health Solutions records.
Additionally, Asentra Health Solutions makes available self-care informational services which provide general medical and health information. These communications and resources are not comprehensive medical texts, nor do they include all the potential information regarding the subject matter. These communications and resources are for general educational and informational purposes only, and should not be relied upon as a substitute for patient-specific medical diagnosis and treatment or construed as the practice of medicine or dispensing of medical services by Asentra Health Solutions. Such information is not a substitute for seeing an appropriate healthcare professional for medical treatment. The information contained these communications and resources are compiled from a variety of sources and may or may not be considered authored by Asentra Health Solutions. Asentra Health Solutions makes no warranty as to the content of these materials or the information contained therein.
Termination and Survival:
Asentra Health Solutions hereby grants you a limited, revocable, non-transferable and non-exclusive license limited solely to viewing or downloading a single copy of the material on the Asentra Health Solutions web site, and to use the Asentra Health Solutions software to the extent necessary to use the Asentra Health Solutions Services solely for your personal use. With the exception of your Medical Records, Asentra Health Solutions retains all right, title and interest in and to;
You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the information owned by Asentra Health Solutions received through the Asentra Health Solutions Services to anyone. Use, reproduction, copying or redistribution of Asentra Health Solutions logos is strictly prohibited without written permission from Asentra Health Solutions.
The Services are designed for and intended for users in the United States. Asentra Health Solutions makes no representation that the information and services provided on the Site or through the Services are applicable to, appropriate for, or available outside the United States. Accessing the Services from territories where the content is illegal is prohibited.
YOU ACKNOWLEDGE THAT YOUR USE OF THE Asentra Health Solutions SERVICES IS AT YOUR SOLE RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED THEREWITH. ALL INFORMATION, PRODUCTS OR SERVICES CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW Asentra Health Solutions AND ITS SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES OR OTHER REPRESENTATIVES (COLLECTIVELY, “AFFILIATES”) HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND FREEDOM FROM COMPUTER VIRUS STRAINS. WITHOUT LIMITING THE FOREGOING, Asentra Health Solutions AND ITS AFFILIATES MAKE NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE Asentra Health Solutions PRODUCTS AND SERVICES PROVIDED HEREUNDER.
Asentra Health Solutions MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT: THE SATISFACTION OF GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON PRESCRIPTION DRUG PRODUCTS; OR ANY TREATMENT, ACTION OR APPLICATION OR PREPARATION OF MEDICATION BASED ON INFORMATION OFFERED OR PROVIDED THROUGH THE Asentra Health Solutions SERVICES.
Limitation of Liability:
IN NO EVENT SHALL Asentra Health Solutions NOR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF (i) THE PURCHASE PRICE FOR THE PRODUCT, OR (ii) IN THE EVENT NO PURCHASE PRICE WAS PAID OR REQUIRED, $1,000. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Asentra Health Solutions ANY OF ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, LOSS OF USE, LOSS OF PROFITS, INTERRUPTION OF SERVICE OR LOSS OF DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR THE INABILITY TO USE, THIS WEB SITE OR ANY SERVICE OFFERED THROUGH THIS WEB SITE OR ANY MATERIAL OR INFORMATION CONTAINED IN, ACCESSED THROUGH, OR PRODUCTS PURCHASED ON THIS WEB SITE, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Asentra Health Solutions IS ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF THE SAME. TO THE EXTENT CERTAIN JURSIDICTIONS RESTRICT ANY OF THE ABOVE LIMITATIONS OF LIABILITY; SUCH LIMITATIONS SHALL NOT APPLY IN SUCH JURISDICTIONS TO THE EXTENT OF SUCH RESTRICTIONS
Electronic Medical Record:
Asentra Health Solutions is not responsible for maintaining data arising from use of the Asentra Health Solutions Services. Asentra Health Solutions reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Asentra Health Solutions Service pursuant to its internal record retention and/or destruction policies. Please note that it is solely your physician’s obligation to use and disclose the information included in your Asentra Health Solutions Electronic Medical Record in accordance with applicable state and federal law, including, without limitation, obtaining any consents or authorizations that may be required for your information to be shared with other participating providers. However, by requesting a consultation through Asentra Health Solutions’ Site, you agree to disclose the contents of your complete Asentra Health Solutions Electronic Medical Record to the provider who will conduct your consultation.
Asentra Health Solutions Calendar:
The calendar as seen on the Site is based on Eastern Standard Time (E.S.T.). If a customer is outside of the (E.S.T.) time zone it is that Customer’s responsibility, at the time of scheduling a consultation and at the time of attendance of their consultation, to accommodate for this difference. Asentra Health Solutions will not refund or reschedule appointments based on an error by Customer based on this issue.
Third Party Sites:
Although Asentra Health Solutions may include links providing direct access to third-party Internet sites as a convenience, the inclusion of a link does not imply endorsement of the linked site by Asentra Health Solutions. Asentra Health Solutions takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites. Nor does Asentra Health Solutions take responsibility for the privacy policies and practices of these third-party links.
Operation and Record Retention:
Asentra Health Solutions reserves complete and sole discretion with respect to the operation of the Asentra Health Solutions Services. Asentra Health Solutions may, among other things withdraw, suspend or discontinue any functionality or feature of the Asentra Health Solutions Services. Asentra Health Solutions is not responsible for transmission errors or corruption or compromise of data carried over local or interchange telecommunication carriers. Asentra Health Solutions is not responsible for maintaining data arising from use of the Asentra Health Solutions Services. Asentra Health Solutions reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Asentra Health Solutions Service pursuant to its internal record retention and/or destruction policies.
Third Party Rights:
The indemnification provisions set forth above are for the benefit of Asentra Health Solutions, and its Affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
Term and Termination:
Asentra Health Solutions may provide notice by e-mail to the e-mail address you provided during the registration, by a general notice on the Asentra Health Solutions Web site, or by written communication delivered by first class U. S. mail or express courier to your address on record in the Asentra Health Solutions account information. You may give notice to Asentra Health Solutions at any time via electronic mail to email@example.com or by letter delivered by first class postage prepaid U. S. mail or overnight courier to Asentra Health Solutions LLC, 1 Bradley Rd. Suite 205 Woodbridge, CT 06525.
Notwithstanding anything herein to the contrary, Asentra Health Solutions shall not be liable for any losses arising out of the delay or interruption of its performances of any obligations due to any act of God, act of governmental authority, act of public enemy, war, severe weather conditions, or any other cause beyond its control.
No Third Party Rights:
Governing Law, Jurisdiction, and Venue:
Waiver of Jury Trial
Asentra Health Solutions is designed and intended for use by adults. It is not intended for, nor designed to be used by children under the age of eighteen. A parent or guardian, however, may use Asentra Health Solutions on behalf of a minor child. The parent or guardian assumes full responsibility for ensuring that the authentication information is kept secure and that the information submitted is accurate.
Comments, Suggestions and Submissions:
Asentra Health Solutions welcomes comments, suggestions and submissions by its Customers. Any comments, suggestions and submissions made by Customers, including but not limited to, messages, notes, feedback, artwork, communications, computer code or creative materials provided to Asentra Health Solutions shall become the exclusive property of Asentra Health Solutions. At the time the comment, suggestion, and/or submission is made it shall act as a full assignment to Asentra Health Solutions of all rights whatsoever (copyright, patentability, and intellectual property). Asentra Health Solutions shall have the right to use said comment, suggestion, and/or submission as its own for all legal purposes including but not limited to reproduction, disclosure, publishing, distribution and the like without any compensation to Customer. This section shall not include any personal information submitted by Customer that would be included as part of the Health Information Portability and Accountability Act of 1996.
CANCELLATION and REFUND POLICY: The Asentra Health Solutions service can be cancelled at any time by contacting Customer Care, at 800-218-3849. All paid membership fees will be refunded if cancellation is made within 30 days of enrollment date. Enrollment fees are not refundable.
Our Contact Information:
Unless otherwise agreed, you may contact us using any of the following means:
Asentra Health Solutions, LLC
330 4th Avenue S
Avon, FL 33710